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Software Engineer, Pair

  • Hybrid
    • Singapore, Central Singapore, Singapore
  • Software Engineering

Job description

Who We Are

Open Government Products (OGP) operates like a startup within the government; We are a fast-paced, dynamic team of engineers, designers, and product managers dedicated to public good. We autonomously identify opportunities to solve public problems using tech, rapidly prototype, and launch solutions—from citizen apps to automating public agency operations. Embracing an open-sourced and flat hierarchy, we cut through bureaucracy to focus on real-world, user-centric innovations that drive change.

The Team

Pair is the Singapore Government’s AI assistant platform, built to empower public officers with superpowers.

Today, 4 in 5 public officers use Pair. They use it to summarise reports, draft emails, write code, and even generate SOPs and chat bots—all within minutes. What started as a simple ChatGPT-like tool has evolved into an extensible, no-code platform that enables officers to build custom AI assistants without writing a single line of code. Whether it’s HR, finance, comms, or ops, officers across the public service are using Pair to save time, reduce manual work, and deliver better outcomes.

Our mission is simple but ambitious: to help every public officer do better work in less time, so they can focus on what matters.

About the Role

We’re looking for a thoughtful and driven Software Engineer to join the Pair team.

You’ll help us design, build, and ship AI-powered features used by thousands of officers across government. From building secure RAG pipelines to enabling no-code workflows to improving the core chat experience, your work will directly contribute to how AI is adopted and scaled across the public sector.

This role is ideal for engineers who enjoy working across the stack, building for real users, and learning how to turn cutting-edge tech into usable, reliable tools. You’ll collaborate closely with PMs, designers, and users to scope problems, test solutions, and ship meaningful improvements.

You’ll also have room to grow in product thinking, infrastructure design, and AI/LLM systems. Pair is a high-ownership environment where your ideas and code can shape how public officers work every day.

Key Responsibilities

  • Build and ship full-stack features from frontend components to backend logic and data flows.

  • Contribute to AI tooling and infrastructure, including retrieval pipelines, prompt tooling, and embedding stores.

  • Collaborate with product managers, designers, and users to identify needs, scope features, and test prototypes.

  • Write clean, maintainable code and participate in code reviews to ensure quality and share knowledge.

  • Help maintain system reliability through observability, testing, and performance tuning.

  • Continuously improve how we build—from developer tooling to deployment pipelines to documentation.

  • Contribute to the broader culture of continuous improvement across OGP.

Preferred Skills and Qualifications

  • Proficiency in TypeScript, React, and backend development (e.g. Node.js, Next.js or similar).

  • Some experience working with REST APIs and relational databases (PostgreSQL preferred).

  • Familiarity or interest in working with LLMs, embeddings, vector stores, or prompt engineering.

  • Strong product sense and empathy for users—especially non-technical ones.

  • Eagerness to learn, ask questions, and take ownership of problems end-to-end.

  • Good communication and collaboration skills; able to work well across roles and disciplines.

We don’t expect you to be an expert in everything on day one. If you’re excited by the mission and ready to grow, we’d love to hear from you.

Working at OGP

Ownership and Autonomy — Beyond technical tasks, this means having autonomy to voice opinions and suggest future directions. Building what you believe in drives the creation of great solutions.

Rapid Prototyping — We prioritize testing ideas over debating them, allowing us to identify problems quickly and convey possibilities to others. This fail-fast approach accelerates innovation.

Flexibility — We provide flexible work arrangements based on what works best for our team and its members, fostering a productive and supportive environment.

Continuous Learning — Drive professional growth by exploring new architectures, frameworks, and technologies. With dedicated yearly learning months and hackathons, continuous learning is essential as we tackle innovative ideas and challenges.

Mission-Driven — Our work is dedicated to the public good, aiming to improve the lives of Singapore citizens. We focus on creating impactful solutions that enhance the community and the place we call home.

Projects OGP has worked on include:

ScamShield — iOS and Android mobile apps, enhanced in August 2024, help users check and report suspicious communications. The apps automatically filter known scams using an AI-powered machine learning classifier. An Admin Dashboard also allows police to verify reported scams.

ParkingSG — A mobile app alternative to parking coupons. It lets users pay, extend, and refund their parking sessions just using their phones.

RedeemSG — Helps the Singapore Government to create, send and track redemptions of digital vouchers easily.

COVID-19 Vaccination — A suite of systems built to enable Singapore's national vaccination campaign for COVID-19. This includes informational sites, appointment booking systems, and records management systems.

data.gov.sg — An open repository of all the Singapore Government's public data. It helps people understand the data using visualizations and articles, and provides real-time APIs for developers to use.

Isomer — Provides government agencies with an easy-to-deploy static website building and hosting service to create usable, secure and faster informational websites quickly.

FormSG — A form builder tool for agencies to self-service and create online forms that capture classified data, with the goal of replacing paper forms.

PaySG — Was developed to enable digital payments for government services, and was initially used for payments for COVID-19 swab tests and Stay-Home Notices for incoming travellers to Singapore.

An overview of other OGP products can be found on our website https://open.gov.sg

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Consent to Use and Disclosure of Personal Data

I hereby give my consent to Open Government Products, Government Technology Agency (“OGP”) to: Obtain and verify information from or with any source (including third parties) as may be deemed appropriate by OGP and/or any relevant Government agency for the purposes of assessing my application for employment and/or for recommendation to a third party for employment with or engagement by that third party (see below for more information). Share my personal data set out in this application form and any other personal data subsequently provided by me arising out of or in connection with my application for employment with other Government agencies or a third party vendor appointed by OGP for the purposes of recruitment and/or review of recruitment practices, and for such personal data to also be used as part of de-identified and aggregated data for reporting purposes.  

Additionally, where relevant, OGP may share my personal data set out in this application form and any other personal data subsequently provided by me to a third party for that third party to consider employing or otherwise engaging me to undertake work relevant to OGP. I understand and acknowledge that the collection, use and/or disclosure of such personal data may also be subject to that third party’s privacy terms. I declare that all the information given by me is true to the best of my knowledge and voluntarily given.   By clicking the 'Apply' button, I hereby certify that I have read and understood all of the clauses above and that I agree to all of them.